FAQ

Shipping

How long will it take to receive my order?
Orders are typically processed within 1–3 business days and most arrive within 3–7 business days after they ship. During the holidays, we recommend ordering early! If you haven't received your order within 10 business days, please reach out.

How much is shipping?
Standard shipping is free on orders of $75 or more. Orders under $75 ship for a flat $6 (up to 1 lb) or $10 (over 1 lb). See our Shipping Policy for details.

Do you ship outside the U.S.?
Not at this time — we currently ship to U.S. addresses only.

Can I track my order?
Yes! You'll receive an email with your tracking number as soon as your order ships.

Why haven't I received a confirmation email?
Please check your spam or promotions folder first. It's also possible the email address was mistyped at checkout — no problem! Email us at theevanreidboutique@gmail.com or call (912) 237-9379 and we'll be happy to help.

Returns & Exchanges

Can I return or exchange an item?
Of course! Returns and exchanges are accepted within 14 days of delivery for items that are unworn, unwashed, and have all tags attached. Just email us first with your order number so we can help. Sale and clearance items are final sale. See our Return Policy for full details.

Who pays for return shipping?
Return shipping is the customer's responsibility, unless the item arrived damaged or we sent the wrong item.

What if my item arrives damaged or isn't what I ordered?
We're so sorry! Email us within 3 days of delivery with your order number and a photo, and we'll make it right.

Products & Sizing

How do I find the right size?
Check our Sizing Chart. When in doubt, size up — little ones grow fast!

How often do you have sales or promotions?
We run special offers throughout the year. Sign up for our newsletter to be the first to hear about sales and new arrivals — we promise not to spam you!